Industries we operate in
RapidReach is used as a key communication tool for many different applications, to include Emergency Response, Business Continuity, Lone working, Operations Management, IT-helpdesks and First Aid events.
Our customers operate in a wide range of industries such as Health Care, Banking & Financial Services, Pharmaceuticals, Oil and Gas, Government, Shipping, Ports, Manufacturing, Nuclear, Aerospace and many more.
Health Care
RapidReach is used in healthcare as follows:
- Mobilising and informing personnel
- Standby, Major Incident Declared, Major Incident Stand Down
- Medical Alerts such as STEMI Alert, Cardiac Arrest, Trauma Alert
- Estate Management, Planned/Unplanned maintenance and IT Management
- In the case of Emergency Procedures such as Caesarean Section
During a Major Incident, such as COVID-19, it is crucial that all personnel involved are kept informed regarding the situation as the situation evolves. RapidReach is designed for emergency situations when reliable, clear and auditable alerting is required.
For more information contact us or sign up for a trial where you can test RapidReach.
Chemical / Gas & Oil
Respond to an emergency quickly and effectively with RapidReach. RapidReach helps you save lives, time, assets and money!
RapidReach allows you to:
- Communicate effectively from emergency control centres
- Mobilise key personnel and emergency response teams
- Inform senior management
- Report to external organisations
- Inform contractors, suppliers and area plants
- Manage internal response to the media
Benefits
- Transparent communication process
- Improve response times
- Automated alerts allow operators to focus on other tasks
- Reduce accidental errors at critical times
- Ensure that everyone gets a consistent timely message
Government and Military
RapidReach provides a secure, reliable and simple method for Government and Military alerts. RapidReach simplifies administration and allows you to quickly call in military units and emergency staff when the situation requires it.
With RapidReach you can
- Monitor and control all aspects of the alert process in a secure network
- Build and maintain personnel databases
- Verify unit readiness
- Conduct unit recalls or base wide announcements
- Notify key personnel and decision makers about emergency situations
- Control who accesses the system or receives alerts, by multiple levels of password control
- Clearly document receipt of alerts and all responses
Benefits of using RapidReach
- Accelerated alert process
- Units respond quickly
- Operations personnel can fully document and easily test all lists
- New personnel can easily be trained to operate recalls
- All personnel get the intended information
- Operators can focus on other urgent tasks
Manufacturing
RapidReach provides a secure, reliable and simple alert system for Manufacturing purposes. RapidReach simplifies administration and allows you to quickly teams to problems in production or trigger product recalls.
With RapidReach you can
- Monitor and control all aspects of the alert process in a secure network
- Easily maintain contact information
- Mobilise First Aid responders
- Conduct product recalls providing company wide announcements
- Inform senior management of developing situations
- Control who accesses the system or receives alerts, by multiple levels of password control
- Clearly document receipt of alerts and all responses
Benefits of using RapidReach
- Fast, straightforward alert process
- Quicker response times
- Regularly test and document response procedures
- Easy to adopt for new system users
- Automation of communication allows operators to focus on other tasks
- Transparent audit trail for easy reporting
Transportation
RapidReach provides a secure, reliable and simple method for Transportation alerts. RapidReach simplifies administration and allows you to quickly call mobilise personnel and ensure an effective spread of information when the situation requires it.
With RapidReach you can
- Create pre-defined messages and response options
- Easily maintain contact details
- Target specific personnel based on location, job role, skill set
- Quickly inform specific people or groups
- Monitor personnel responses in real time
- Control who accesses the system or receives alerts, by multiple levels of password control
- Clearly document receipt of alerts and all responses
Benefits of using RapidReach
- Fast and straightforward alert process
- Speed up response times
- Clear visibility of responses received to alert
- Easy to adopt for new system users
- Enables the testing of company procedures for compliance purposes
- Automated alerts reduce manual calling
Banking & Financial Services
RapidReach is the ideal tool for all Business Continuity requirements. Simple and straightforward to use during an event, it enables you to resume normal business as quickly as possible.
RapidReach allows you to
- Inform personnel of disruptions to internal systems, for example, IT outages
- Easily maintain contact data
- Lock down the building in case of protests / intrudres
- Inform external organisations, if required
- Start an operation in a “hot site” location
- Benefits of using RapidReach for Business Continuity
- Comunication process is fast and effective
- Where required, personnel respond quickly to alerts received
- Responses are registered for reporting and compliance requirements
- Operators can focus on other urgent tasks rather than engage in manual calling
- Operates on an independent, safe and secure infrastructure
Fire Services
RapidReach provides a secure, reliable and simple method for mobilising personnel. RapidReach simplifies administration and allows you to quickly call in specific teams and emergency staff when the situation requires it.
With RapidReach you can
- Monitor and control all aspects of the alert process in a secure network
- Build and maintain personnel databases
- Verify unit readiness
- Conduct unit recalls or base wide announcements
- Notify key personnel and decision makers about emergency situations
- Control who accesses the system or receives alerts, by multiple levels of password control
- Clearly document receipt of alerts and all responses
Benefits of using RapidReach
- Accelerated alert process
- Units respond quickly
- Operations personnel can fully document and easily test all lists
- New personnel can easily be trained to operate system
- All personnel receive the intended information
- With manual calling reduced, operators can focus on other urgent tasks
Telecommunications
RapidReach provides a secure, reliable and simple method for Telecommunication alerts. RapidReach simplifies administration and allows you to quickly mobilise personnel when the situation requires it.
With RapidReach you can
- Monitor and control all aspects of the alert process in a secure network
- Easily maintain contact lists
- Prepare for both planned and unplanned events
- Conduct specific team or site wide announcements
- Inform key personnel and decision makers about emergency situations
- Control who accesses the system and receives alerts, via multiple levels of password control
- Clearly document receipt of alerts and all responses
Benefits of using RapidReach
- Quick and transparent alert activation
- Personnel respond quickly
- Operations personnel can fully document and easily test all lists
- Easy to adopt for new starters
- Responses registered for reporting and compliance purposes
- Automating alerting allows operators to focus on other urgent tasks
Public works
RapidReach provides a secure, reliable and simple method for Public works alerting. RapidReach simplifies administration and allows you to mobilise personnel and communicate information when the situation requires it.
With RapidReach you can
- Monitor and control all aspects of the alert process in a secure network
- Build and maintain personnel databases
- Verify response readiness through testing
- Automate emergency response procedures
- Notify key personnel and decision makers about emergency situations
- Control who accesses the system and receives alerts via multiple levels of password control
- Create reports for compliance and auditing purposes
Benefits of using RapidReach
- Consistent information delivered to people in seconds
- Pre-configured and templated messages can be used, reducing human error
- Responses, if required, are clearly visible using traffic light system
- Easy to adopt for new system users
- Contact personnel based on their location, job role, skill set.
- With manual calling reduced, operators can focus on other urgent tasks
Utilities
Dispatch response teams to respond to incidents
- Sewer problems, e.g. illegal discharge, overflow
- Watermain breaks
- Gas leaks
- Electrical lines
- Meet regulatory requirements
Snow and Ice
- Get salt and plough drivers on the road
- Register initiation time
Public notification
- Bridge outages
- Traffic problems
Education
RapidReach provides a secure and reliable alert system for educational establishments. RapidReach simplifies administration and allows you to quickly mobilise personnel and deliver information when the situation requires it.
With RapidReach you can
- Create effective communication channels in the event of an intruder or lock down
- Easily maintain personnel databases
- Effectively test site readiness for a security event
- Deliver localised or site wide announcements
- Notify key personnel and decision makers about emergency situations
- Control who accesses the system or receives alerts, by multiple levels of password control
- Clearly document receipt of alerts and all responses
Benefits of using RapidReach
- Quick and easy to activate
- Alerts delivered quickly with delivery status visibility
- Transparency for easy reporting and auditing
- New personnel can easily be trained to operate system
- Can be used on field trips and at sporting events
- Flexible and easily tailored to the nature of event
IT Helpdesk
Modern business operates without a pause. Just-in-time production, and an IT dependent world requires an instant response to system failures and a consistent organised response to outages, whether planned or unexpected. RapidReach can provide a common, consistent system for managing events across applications and platforms. Take a proactive approach to event management!
RapidReach Helpdesk and CRM allows you to
Modern business operates without a pause. Just-in-time production, and an IT dependent world requires an instant response to system failures and a consistent organized response to outages, whether planned or unexpected. RapidReach can provide a common, consistent system for managing events across applications and platforms. Take a proactive approach to event management!
- Call in expert teams to resolve problems
- Quickly request staff to respond to disturbances and inform them when they are resolved
- Keep clear records of who received messages, and when
- Notify clients about computer or production breakdowns
- Update management on recent developments
- Generate a large number of reports